Thursday, December 15, 2011

Apple Customer Service



Do you want to know why you pay a bit more for an Apple computer?

One of my Macbook laptops is about four years old and the keyboard had become less sensitive and a little bit of the beading on the top had broken. There was not much to this, the laptop was still completely functional but I took it in to the Apple store in Exeter and without any fuss or bother they ordered a new top keyboard unit which came in three days and they fitted it while I waited and all free of charge.

And that's why you pay that little bit more for quality and the high level of customer service that comes with it. Thank you guys, you were fantastic!

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